Cookie Policy

Last Updated: July 5, 2026

1. Introduction

Welcome to Primo Hoagies. We are committed to being transparent about the technologies we use on our website. This Cookie Policy provides detailed information about how and why we use cookies, as well as how you can control them. This policy should be read alongside our Privacy Policy, which provides broader information about how we collect and use your personal data.

As a food business operating in the United States, we comply with applicable federal and state laws, including the Federal Trade Commission Act (FTC Act), which governs unfair or deceptive acts in commerce, and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents. Our use of cookies and tracking technologies is governed by these laws, and we strive to ensure our practices are transparent and respect your privacy rights.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-connected device when you visit a website. They are widely used by website owners to make their websites work more efficiently, provide a better user experience, and collect information about how visitors interact with the site.

Cookies are created by the web server and sent to your browser, where they are stored. Each time you revisit the website, your browser sends the cookie back to the server, allowing the website to recognize you and remember your preferences or activities over time.

2.1 How Cookies Work

When you visit primohoagies-new.click, our server may send one or more cookies to your browser. Your browser stores these cookies locally on your device. When you return to our website or navigate to another page, your browser sends the stored cookies back to our server. This process allows us to:

• Keep you logged in during your visit
• Remember your preferences and settings
• Understand how you navigate and use our website
• Deliver relevant advertisements based on your browsing behavior
• Analyze website performance and user engagement
• Improve our menu offerings and online ordering experience

2.2 Types of Cookies by Duration

Cookies can be categorized based on how long they remain on your device:

• Session Cookies: These are temporary cookies that are erased when you close your browser. They are essential for certain website functions to work properly during a single browsing session.
• Persistent Cookies: These cookies remain on your device for a set period of time (or until you manually delete them). They are used to remember your preferences across multiple visits and to track your behavior over time.

2.3 First-Party vs. Third-Party Cookies

• First-Party Cookies: These are set directly by Primo Hoagies (primohoagies-new.click) and are used to improve your experience on our website.
• Third-Party Cookies: These are set by external services and partners, such as Google Analytics, Google Ads, and social media platforms, which help us understand our audience and deliver targeted advertising.

3. Types of Cookies We Use

We use the following categories of cookies on our website:

3.1 Essential (Strictly Necessary) Cookies

These cookies are critical for the basic functionality of our website. Without these cookies, certain features of our website — such as the online ordering system, shopping cart, and account login — cannot function properly. These cookies do not collect any personal information and cannot be disabled without affecting the core functionality of the website.

Essential cookies are used for purposes such as:

• Maintaining your session while you browse and place orders
• Ensuring the security of your online transactions
• Storing your location preference for finding the nearest Primo Hoagies location
• Remembering items in your shopping cart or order customization

3.2 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. They collect information about the pages you visit, how long you spend on each page, and any errors you may encounter. This data is aggregated and anonymized, allowing us to improve our website's performance and user experience.

We use Google Analytics, one of the most widely used analytics tools, to gather this data. Google Analytics uses cookies to collect information such as how many people visit our site, which pages are most popular, and how users navigate through our content.

3.3 Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced, more personalized features. For example, these cookies may remember your preferred language, the region you are in, or your previous order history so that we can offer a more tailored experience on your next visit.

Functional cookies may also be used to provide services you have requested, such as watching videos or using live chat functionality.

3.4 Advertising and Targeting Cookies

Advertising cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission.

We use Google Ads cookies to track conversions and retarget users who have previously visited our website. These cookies remember that you have visited our website and this information is shared with other organizations, such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

4. Specific Cookies We Use

The table below provides detailed information about the specific cookies used on primohoagies-new.click:

Note: The cookies listed above may be updated periodically as we change or add services. We recommend reviewing this Cookie Policy regularly to stay informed about our cookie usage.

5. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). There are several ways in which you can manage your cookie preferences:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. The following links provide instructions on how to manage cookies in the most commonly used browsers:

• Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. You can choose to block third-party cookies, clear cookies on exit, or block all cookies.
• Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data. You can manage cookie exceptions and clear existing cookies.
• Apple Safari: Go to Preferences > Privacy > Cookies and website data. You can block all cookies or manage website data.
• Microsoft Edge: Go to Settings > Cookies and site permissions > Cookies and site data. You can block third-party cookies or manage specific cookies.
• Opera: Go to Settings > Advanced > Privacy & Security > Site Settings > Cookies. You can manage cookie settings and block specific cookies.

5.2 Opt-Out Tools from Third-Party Services

In addition to browser-level controls, many of our third-party service providers offer their own opt-out mechanisms. You can use the following links to opt out of specific tracking technologies:

• Google Analytics Opt-Out: You can prevent Google Analytics from collecting data about your visits by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
• Google Ads / DoubleClick Opt-Out: You can opt out of personalized advertising from Google by visiting Google's Ad Settings at: https://adssettings.google.com
• Facebook (Meta) Opt-Out: You can manage your ad preferences on Facebook by visiting: https://www.facebook.com/adpreferences/ad_settings
• Network Advertising Initiative (NAI) Opt-Out: The NAI provides a tool that allows you to opt out of targeted advertising from its member companies: https://optout.networkadvertising.org
• Digital Advertising Alliance (DAA) Opt-Out: The DAA offers an opt-out tool for interest-based advertising in the United States: https://optout.aboutads.info

6. Cookies and Your Privacy Rights

Depending on your location, you may have specific legal rights regarding cookies and the personal data they collect. In the United States, your rights may vary by state:

6.1 California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information, including data collected through cookies. These rights include:

• The right to know what personal information is collected about you
• The right to delete personal information collected from you
• The right to opt out of the sale or sharing of your personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information

To exercise any of these rights, please contact us using the information provided in Section 9 of this policy.

6.2 "Do Not Track" Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no universally accepted standard for responding to DNT signals, and our website does not alter its data collection practices in response to DNT signals. However, you can use the opt-out tools mentioned in Section 5.2 to limit tracking.

7. Impact of Disabling Cookies

While you have the option to disable or restrict cookies, doing so may have a significant impact on your experience when using our website. Below is a summary of what may be affected if you choose to disable certain types of cookies:

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or applicable laws and regulations. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us. We are committed to responding to all inquiries in a timely and transparent manner.

When contacting us about cookie-related matters, please include "Cookie Policy Inquiry" in the subject line of your email, along with a description of your question or request. If you are a California resident exercising rights under the CCPA/CPRA, please indicate this in your message so that we can ensure your request is handled appropriately and within the required timeframe.